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UPDATED TRAVEL RESTRICTIONS ISSUED BY THE STATE OF VERMONT
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Winter 2020/21

Frequently Asked Questions

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We look forward to welcoming you to Spruce Peak this winter.  It is going to be a great season, but it is also going to be different than any season in the past.  This FAQ page is a primer on what to expect both for your stay and to make the most of your time on the mountain. 

While Spruce Peak strives to provide the best winter vacation possible, we are independent from Stowe Mountain Resort's management, Vail Resorts, so we are unable to assist in purchased EPIC Passes, lift tickets, or mountain reservations.

Stowe Mountain Resort FAQ         Lodge at Spruce Peak FAQ


Here are three keys to planning a successful winter vacation:


1. Plan ahead to ensure you get the dates that you want.
Occupancy will be more limited both in the Lodge and on the Mountain this winter.  You can book your reservations with confidence knowing that there are generous cancellation and refund policies.

2. Stay informed.  As the situation with the pandemic evolves, operating polices and procedures are sure to evolve as well.  Make sure you subscribe to updates from both Spruce Peak and Vail Resorts to stay up to date with the latest information

3. Know the important upcoming dates:

November 6th first day to reserve Priority Dates to ski or ride at Stowe Mountain Resort 
November 24th – last day to cancel holiday (December 24-January 2) reservations without penalty
December 7th Last day to purchase Epic Season and Day Pass products
December 8th Day lift tickets go on sale online for SMR
January 15th Last day to cancel President’s week (February 12-20, 2021) holiday reservations without penalty


Skiing & Riding at Stowe Mountain Resort FAQ

In light of the COVID-19 pandemic, Vail Resorts has announced new procedures and guidelines for skiing and riding this year at Stowe Mountain Resort. In order to allow for adequate social distancing on the mountain, Vail will be implementing a Mountain Reservations System this season.

To learn more or purchase your EPIC PASS, EPIC Day Pass, or Lift Tickets, please visit Stowe.com directly.

Visit Stowe.Com

  When does Stowe Mountain Resort open for skiing and riding?

SMR opens with limited trails and lifts as planned on November 20, 2020. EPIC PASS and EPIC Day Pass holders receive priority access to the early season, and are able to reserve up to 7 priority reservation days starting November 6, 2020. Limited Daily Lift Tickets will go on sale on December 8, 2020.

  How do I purchase an EPIC PASS or EPIC Day Pass for Stowe Mountain Resort?

Vail EPIC PASS or EPIC Day Passes must be purchased directly from Stowe Mountain Resort on Stowe.com. Spruce Peak is unable to assist you in purchasing your EPIC PASS or EPIC Day Pass.

  How do I purchase lift tickets for Stowe Mountain Resort?

Daily lift tickets go on sale on December 8, 2020, and must be purchased directly from Stowe Mountain Resort on Stowe.com. Spruce Peak is unable to assist in purchasing lift tickets.

  When can I make Mountain Reservations for Stowe Mountain Resort?

Pass holder priority access to mountain reservations starts November 6, 2020. Reservations must be made directly with Stowe Mountain Resort. Spruce Peak is unable to assist in making mountain reservations. Click here for more details.

  Will I be able to rent equipment this year at Stowe Mountain Resort?

Vail Resorts and Stowe Mountain Resort plans to open equipment rental locations as planned this season. Specific details on how to reserve and updated hygiene guidelines will be shared by Stowe Mountain Resort as the season approaches.

  Will Stowe Mountain Resort be offering lessons this year?

Stowe Mountain Resort plans to operate ski and ride schools and lessons this season with added safety and hygiene measures. Click here for more information.

  Are EPIC passes and lift tickets for Stowe Mountain Resort refundable?

EPIC pass products are refundable in accordance with the Assurance Policy of Vail Resorts.  Lift Tickets are non-refundable. For more information on Vail Resort’s policies please click here.


Lodging and amenities at Spruce Peak FAQ

We're here to help. For questions about Lodging or Spruce Peak Amenity outlets please reach out to our reservations team at 844-390-4760

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  What is the cancellation policy for The Lodge at Spruce Peak this winter?

We want our guests to book with confidence this winter. Barring select holiday weeks, our new flexible cancellation policy allows guests to cancel without penalty 7 days prior to check in. Holiday weeks are as follows: December 24, 2020 through January 2, 2021, and February 12 through February 20, 2021 guests may cancel without penalty 30 days prior to check in. 

  Will there be valet parking this winter?

We are working to establish procedures for valet parking.  Updated details will be provided as we plan our winter operations and staffing. Thank you for your patience.

  Will there be mid-stay housekeeping this winter?

In the interest of the health and safety of our staff, we do not anticipate offering mid-stay housekeeping this winter at this time. Trash removal and amenity delivery will be available upon request. Thank you for your patience and understanding. 

  What amenities and outlets will be open this winter at Spruce Peak?

Spruce Peak anticipates that most, if not all outlets will be open this winter.  However, capacity may be restricted and reservations to use amenities such as the pool or fitness center will be required.  Click here for details.  

  Will the pool be open this winter?

The outdoor, heated pool will remain open by reservation only. Reservation blocks of 1 hour and 45 minutes can be made by calling the Spa Concierge. The pool will close in the case of extreme cold.

  Will Spruce Peak dining outlets be open this winter?

We are currently in the process of planning our dining experiences for the winter season. Due to capacity limitations, our offerings may be different this year, but our commitment to fresh, gourmet dining options remains.

Guests will be able to enjoy any of our open dining outlets from the comfort of their guestroom this winter with Spruce Peak To-Go – contactless direct to your door delivery with online ordering.

Fall in the Penthouses

Fall in the Penthouses

Spread out in our spacious 2-, 3-, or 4-bedroom Penthouse Residences. Includes 4 rounds of golf at the Mountain Course per night.

Good for stays through October 11, 2020

Stay Local. Live Local.

Stay Local. Live Local.

Vermont Residents are invited to explore their home state in luxury with exclusive rates starting at $175/night

For stays through December 17, 2020

Work From Hyatt

Work From Hyatt

Upgrade remote learning and working from home with our spacious suites and residences, featuring separate workspace options.

Book before December 31, 2020 for stays through March 31, 2021!

Guest room interior

Dear Friends,

We hope that you and your families are safe and well during these challenging times.

Recently, the Governor of Vermont extended the 'Stay Home Stay Safe' order until May 15, 2020. Additionally, he pushed the opening date for hotels and vacation rental establishments to June 15, 2020. This means the closure date for the Lodge will be extended through June 14, 2020.

Here at Spruce Peak, we are embracing the challenge of these circumstances and hope very much to return to normal operations this summer. Next week, we will announce plans for our summer events, the golf season and more. There is a lot to look forward to and there will certainly be better days ahead.

Read Our Full Statement Here

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