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Commitment to Care


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Commitment to care

At Spruce Peak, our utmost priority is the safety and wellbeing of all our cherished guests on campus. As guided by Hyatt's purpose of care, we have made a firm commitment to ensuring a secure environment for both our valued colleagues and guests, not only throughout the COVID-19 pandemic but also for the future.

In pursuit of our mission, we have taken a proactive step to seek GBAC STAR accreditation, adopting a performance-based cleaning, disinfection, and infectious disease prevention program. This comprehensive approach addresses all 20 elements of the GBAC STAR Program, aiming to establish a location that is not only immaculate but also consistently sanitary, safe, and healthy.

Our dedication goes beyond internal protection as we strive to minimize and control risks associated with infectious disease outbreaks and potential exposures, extending our commitment to safeguard not only our guests and colleagues but also our esteemed business partners, the community, and the environment.

At Spruce Peak, we consistently monitor and enhance our policies and procedures surrounding hygiene and wellbeing, and the implementation and oversight of our effective GBAC STAR Program are a testament to our commitment to continuous improvement.

As part of our location-specific marketing, we are excited to share with you the measures we have put in place to ensure a safe and comfortable experience during your visit. Our collaboration with Hyatt Hotels on their Global Care & Cleanliness Commitment further reinforces our existing operational guidance and resources, offering you and your loved ones enhanced peace of mind. The program, which includes an accreditation process by the prestigious Global Biorisk Advisory Council (GBAC), emphasizes the multiple layers of protection we have in place.

We believe that transparent communication is essential in fostering trust, and we are dedicated to providing you with proactive updates from the moment you make a reservation until you check-out. This way, you can fully immerse yourself in all that Spruce Peak has to offer while knowing that your safety and wellbeing remain at the forefront of our efforts.

Join us at Spruce Peak, where our commitment to your health and safety is unwavering, so you can create unforgettable memories in a secure and healthy environment. Learn more about our dedication and approach by visiting and rest assured that we are here to ensure your visit is both enjoyable and safeguarded.

Save up to 10% on Winter Getaways

Save up to 10% on Winter Getaways

World of Hyatt members can save up to 10% on select stays this winter

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